Safety Policy
- Introduction
At FEGGERI, we prioritize the safety and well-being of our customers. This policy outlines guidelines and recommendations to ensure safe practices when wearing jewellery purchased from our brand. By following these guidelines, customers can enjoy their jewellery while minimizing the risk of accidents or harm.
- Quality Assurance
We adhere to rigorous quality standards in the design and production of our jewellery. Each piece undergoes thorough quality checks to ensure it meets safety regulations and standards. We use high-quality materials and craftsmanship to minimize the risk of breakage, sharp edges, or other potential hazards.
- Allergen Information
We provide clear information about the materials used in our jewellery, particularly for individuals with known allergies. Customers should review the product descriptions and labels to determine if they are allergic to any specific materials. In case of allergies, it is recommended to consult with a medical professional before wearing the jewellery.
- Sizing and Fit
Proper sizing and fit are essential for safe jewellery wearing. We encourage customers to accurately measure their size and choose jewellery that fits securely but comfortably. For rings, bracelets, and necklaces, it is important to ensure they are not too loose or tight, reducing the risk of loss or injury.
- Maintenance and Care
Regular maintenance and care of jewellery contribute to its longevity and safety. We provide care instructions for each product, including recommended cleaning methods and storage guidelines. Customers should follow these instructions to prevent damage, tarnishing, or loosening of stones, ensuring the safety of the jewellery.
- Avoiding Exposure to Harsh Substances
Certain substances can damage or affect the appearance of jewellery. We advise customers to avoid exposing their jewellery to harsh chemicals, such as cleaning agents, perfumes, lotions, or hair products. These substances can corrode metals, weaken settings, or discolour gemstones, compromising the safety and integrity of the jewellery.
- Safe Removal
When removing jewellery, customers should exercise caution to prevent accidental damage or injury. It is advisable to remove jewellery before engaging in activities that involve excessive force, impact, or exposure to water. Properly store the jewellery in a designated box or pouch to protect it from scratches or tangles.
- Child Safety
Extra caution should be taken when allowing children to wear jewellery. Small parts, such as clasps, earring backs, or pendants, can pose a choking hazard. We recommend adult supervision and assessing the suitability of jewellery for children based on their age and maturity level.
- Professional Inspections
To ensure ongoing safety, we encourage customers to periodically have their jewellery inspected by a professional jeweller. This allows for the identification of any potential issues, such as loose stones, weakened clasps, or worn-out settings. Prompt repairs or adjustments can prevent accidents and maintain the safety of the jewellery.
- Reporting Concerns
If customers have any concerns or questions regarding the safety of our jewellery, we encourage them to reach out to our customer service team. We take customer feedback seriously and will address any issues promptly to ensure the continued safety and satisfaction of our valued customers.
By adhering to this jewellery safety policy, customers can enjoy their FEGGERI jewellery with confidence, knowing that their well-being is our top priority.